Privacy Policy
Your privacy matters to us. Learn how we protect your information.
Last updated: November 7, 2025
Introduction
First Response Home Services ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services in the metro Atlanta area.
Information We Collect
Information You Provide
When you contact us for services, we may collect:
- •Name
- •Email address
- •Phone number
- •Service address (Atlanta, Marietta, Roswell, Alpharetta, or surrounding areas)
- •Project details and service requests
- •Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect:
- •Browser type and version
- •Device information
- •IP address
- •Pages visited and time spent on pages
- •Referring website
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Schedule appointments and service calls in metro Atlanta
- Send project estimates and quotes
- Communicate about your roofing, siding, gutter, deck, or other home improvement projects
- Improve our website and services
- Send occasional updates about our services (you may opt out at any time)
How We Protect Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted contractors or suppliers who help us complete your project
Legal Requirements
We may disclose information if required by law or to protect our rights
Business Transfers
In the event of a merger or sale of our business, customer information may be transferred
Cookies and Tracking
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies through your browser settings, though this may affect site functionality.
Third-Party Links
Our website may contain links to third-party websites (such as manufacturer sites for Atlas, Owens Corning, or GAF roofing products). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Your Rights
You have the right to:
- →Request access to the personal information we hold about you
- →Request correction of inaccurate information
- →Request deletion of your information (subject to legal requirements)
- →Opt out of marketing communications at any time
Children's Privacy
Our services are not directed to children under 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Phone
(404) 797-8115Serving metro Atlanta and surrounding areas
By using our website or services, you agree to this Privacy Policy. If you do not agree, please do not use our services or provide us with your personal information.