Payments & financing
Clear prices and flexible ways to pay
You’ll have a written estimate before any work starts, and you’ll know when each payment is due.
At a glance
- Estimates are free
- Every price in writing before work starts
- Cash, check, card, Zelle or Venmo
- Final payment once the work is done
How payment works
No surprises, start to finish
Free estimate
We look, photograph what we find and give you a written estimate. No cost, no obligation.
Approve your estimate
Your price is in writing before any work starts, and it only changes with your OK.
Deposit, if needed
Larger projects may need a deposit. Your estimate will say if yours does.
Final payment
Once the work is done to your satisfaction, after the final walkthrough.
Ways to pay
Pay the way that works for you
- Major credit cards
- CheckMade out to First Response Home Services
- Cash, Zelle or VenmoWith a receipt for every payment
- Insurance checkFor approved claims (see below)
If insurance is paying
How payment works on an insurance claim
We document; you file. Here’s what to expect when your insurance company is involved.
Insurance claims support →We document the damage
Dated photos and notes you can share with your adjuster. You stay in charge of your claim, and we’ll join you on calls with your insurer when you ask.
You pay your deductible
It’s your part of the claim, and we never offer to waive or “cover” it.
Checks may have two names on them
Insurance checks are often made out to you and your mortgage company. We’ll walk you through it if that happens.
Questions
Questions about paying for your project
Do you require a deposit?
Larger projects may need one, and your estimate will say.
Can my price change after I approve it?
Only if we find hidden damage, you change what you want done, or conditions turn out different from what we could see. We explain it first, and nothing changes without your OK.
What if you find more damage once the job starts?
We stop, photograph it and talk with you before doing any extra work. Nothing gets added to your bill without your OK.
What if I need to cancel?
Please give us at least 48 hours’ notice. If materials have already been ordered or delivered, there may be a fee.
Start with a conversation
Schedule your free estimate
A few quick steps: what you need, where your home is and which days work. We'll call to confirm a time to come take a look.
You'll hear back from Chase directly, not a call center.
Prefer to talk? Call (404) 797-8115 or email info@myfrhs.com.
Roof emergency or storm damage? Call (404) 797-8115 for immediate assistance.