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Locally owned in Marietta · Mon–Fri: 8am–6pm , Sat: 9am–4pm
Roof emergency? Call (404) 797-8115
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Roofing · Marietta & metro Atlanta

Clear documentation for your insurance claim

Your insurance company decides what's covered. What we can do is give you a clear, honest record of your roof's condition, so you can have an informed conversation with your adjuster. If you'd like us on those calls, just ask.

  • 5.0 on Google · 44 reviews
  • 5-year workmanship warranty
  • Locally owned in Marietta
Drone photo of a roof with storm damage marked for an insurance claim, Decatur
Service area
Marietta & metro Atlanta
Typical timeline
Often one visit to inspect and document
Warranty
5-year workmanship
Estimate
Free, with photos of what we find

Signs to watch for

When it's time to call about insurance claims support

  • A recent hail or wind storm. Damage is often hard to see from the ground.
  • Neighbors are getting new roofs. A storm that hit their homes may have hit yours.
  • Your insurer asked for documentation. Clear photos make the conversation easier.
  • You're not sure if it's worth filing. An honest look at the damage helps you decide.

Not sure what you're looking at? Start with a roof inspection →

What's included

What an insurance claims support job covers

  • A full roof inspection
  • Dated photos of any storm damage we find
  • A plain-English explanation of what the photos show
  • A written estimate for the repair or replacement the damage calls for
  • Joining you on calls with your insurance company, whenever you ask

How it works

Four steps, explained along the way

  1. Step 1: We inspect and document

    Photos of the damage, the affected areas and the roof overall.

  2. Step 2: We explain what we found

    So you understand the condition before you call your insurer.

  3. Step 3: You file with your insurance company

    You stay in charge of the claim. If you'd like us there, we'll join you on calls with your insurer.

  4. Step 4: We do the approved work

    Once you've decided how to move forward.

What customers say

Roofing reviews from your neighbors

5.0 average · 44 Google reviews

Drone view of a finished roof, Roswell, Ga
★★★★★
We were very blessed to work with Chase and his crew. He is meticulous, communicates very well, and treated our home as if it was his own. He walked with us through every step of the insurance claim process and was a great advocate. He left our property very clean and we love our new roof. We are already using FRHS again to clean and stain a deck.
Jarrod Purdon · Asphalt Shingle Roofing View on Google (opens in a new tab)
★★★★★
It was a pleasure working with Chase for my chimney repair. He was honest and professional throughout the process. Step by step he explained the entire job with detailed pictures. They got it completed quickly and charged a fair price. I would definitely recommend using him for home repairs.
Felecia · Roof Repair View on Google (opens in a new tab)
★★★★★
These guys repaired a hole in my roof caused by a tree branch. They did a great job with the repair at a fair price. I highly recommend them. They will treat you right!
Robert Bond · Roof Repair View on Google (opens in a new tab)

Questions about insurance claims support?

We'll come take a look, show you photos of what we find and explain your options before any work starts.

What to expect

Documented start to finish

We'll be straightforward about what's storm damage and what's ordinary wear. We won't promise a claim will be approved, and we won't pressure you to file one. You file the claim and pay your deductible. When you ask, we'll talk with your insurance company and join you on calls about your roof. We're roofers, not claims specialists, so we won't interpret your policy for you.

Insurance Claims Support questions

Straight answers before you call

Don't see your question? Call (404) 797-8115 and ask us directly.

More roofing questions →
Will my insurance cover storm damage?

Your insurance company decides what’s covered. What we can do is inspect the roof, document any storm damage with clear photos and explain what we found, so you can have an informed conversation with your adjuster.

Do you file the insurance claim for me?

No. You stay in charge of your claim. We inspect and document the damage with photos and a written estimate you can share with your insurance company. If you’d like, we’ll talk with your insurer and join you on calls about your roof. We’re roofers, not claims specialists, so we won’t interpret your policy for you.

Will you tell me if the damage is just normal wear?

Yes. We’ll be straightforward about what we see. We won’t promise a claim will be approved, and we won’t pressure you to file one.

Where we do this work

Insurance claims support across metro Atlanta

Based in Marietta. Choose a community to see what neighbors there have said.

See all service areas →

Start with a conversation

Schedule your free estimate

A few quick steps: what you need, where your home is and which days work. We'll call to confirm a time to come take a look.

You'll hear back from Chase directly, not a call center.

Prefer to talk? Call (404) 797-8115 or email info@myfrhs.com.

Roof emergency or storm damage? Call (404) 797-8115 for immediate assistance.

Schedule your free estimate